Welcome To
Cumberland Heights
Utility District
Click here for the 2024 Water Quality Report.
About Us
Today we have approximately 1,171 active customers along 75 miles of water lines. Our commissioners & employees strive to provide our customers with quality drinking water at a reasonable cost with fast, personalized, friendly service.



Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!
Frequently asked questions
We are located at 925 Briarwood Road, Clarksville, TN 37040
We are open from 7:30 AM to 4:00 PM and close for lunch from 12:00 PM to 12:30 PM Monday – Friday.
It is the policy of the Cumberland Heights Utility District that applicants must
come into the office in person to complete all paperwork required for new
services. Water Services may only be applied for by the person physically living on the premises. (**Unless otherwise stated below) You may also print out our customer contract that can be found in the Forms section of our website and bring it in with you.
Applications may be completed M-F 7:30am to 3:30pm
Closed for lunch 12:00 – 12:30 Daily
Required items:
* Signed Lease or Closing paperwork. (Must have a physical copy. We are unable to print a copy from your phone.)
* Valid State/government issued photo ID. (example drivers license)
* Social security number
* Property address
* Billing address if different from property address.
* Full payment of the meter connection fee, please see Rates for current
amount. Fees are not a Deposit and are NON REFUNDABLE.
**If you are applying for service for someone other than yourself, a valid Power of Attorney or Property Management Agreement, as well as a photo ID for all parties, is REQUIRED.
Pay Online or Over the Phone
We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (931) 400-9218.